The answeris laafi.

LAAFI keeps the everyday running: customers answered, payments checked, nothing invented. Starting with an assistant for small businesses in Cameroon.

Try it free for 7 days See how it works

No credit card. Plans payable by Orange Money or MTN MoMo.

An answer, even at 11:40 pm.

The assistant answers in French or English, finds an item from a photo, takes the order and tells you. In front of your customers it uses the name you give it: Sophie, by default.

SophieWhatsApp

Photo sent by the customer: a lace front wig

Yes! Straight lace front in 20", 45,000 FCFA. Natural black or dark brown?

Behind the scenes

Matched the photo to the catalog
Checked stock: 3 left

The assistant's prices are…

Prices, stock, today's dishes, free nights: the assistant only answers with what you entered. When it doesn't know, it says so to the customer and hands the chat to you.

What the assistant does

Search for a feature

Prices, availability, opening hours, address, delivery. It answers from your catalog and does not guess prices.
Customers send a screenshot from TikTok or Instagram. The assistant searches your catalog and offers the closest match. Turned off for restaurants and salons.
Size, color, address, stay dates: it asks only for what is missing, then sends a PDF receipt.
It reads the mobile money screenshot (amount, time, reference, recipient) and scores the risk. By default you confirm. Automatic confirmation stays off until you turn it on.
A customer who hesitates gets a single follow-up message. Never two.
New order, payment to check, complaint, cancellation. At night, non-urgent alerts wait until morning.

Made for everyday trade.

A market, a tailor's workshop, a shop, a guesthouse: whenever customers write to ask a price, the assistant can answer for you. These photos show everyday trade in Cameroon, not our customers.

Foumban market: stalls under parasols, a mosque in the background — Foumban market

Plantains, yams and citrus for sale on a red-earth square — West Region

A tailor in Maroua cutting blue fabric at his machine — Tailor's workshop, Maroua

Hand-painted sign of a tailor's workshop in Éséka — Tailor's workshop, Éséka

Which businesses

One assistant, set up for your trade at sign-up: the questions it asks, the receipt, the rules of the sector. In a pharmacy, for example, it is set up to give no medical advice.

Restaurants
Residences and furnished rentals
Gadget shops
Wigs and hair
Clothing
Shoes
Pharmacies
Hair and beauty salons
General stores

You stay in control

Payments are yours.Every payment is shown to you with its risk level. You reply CONFIRM or REJECT from Telegram or WhatsApp.
Step in whenever you like.When the assistant cannot answer, it hands the customer to you. One tap sends your listings, photos or address.
Pause in one click.Pause the assistant from the dashboard and resume when you decide.
Nothing lingers.Conversations are erased after 30 days. Customers' search photos after 24 hours.

45,000 FCFA

Résidence Les Palmiers · Orange Money · Studio, 3 nights · ref. PP2610 · low risk

Try it: this is what you see on Telegram or WhatsApp.

Payment confirmed. The PDF receipt goes to the customer.

Payment rejected. The customer is asked kindly to check and resend, no blame.

Example

How are you?
Laafi.

Laafi is a word heard across the Sahel. Ask someone how they are, and laafi is the answer: all is well. We chose it because that is the only promise worth making to someone who runs a business: that things are going as they should, even when they are not looking.

Our first product is an assistant. It answers a business's customers at any hour, in French or English, using only the owner's own prices and rules. It takes the order or booking, checks the mobile money proof, and tells the owner only what needs them. The owner keeps the final word on money.

The name has two a. In the way many languages here are written, a doubled vowel is a long one, a sound you hold. That is the idea behind everything we make: not a quick fix, but an answer you can count on.

Read what we believe

A simple plan

Basic

One business, every feature of the assistant.

25,000 FCFA

per month

7-day free trial on Telegram, no card. You pay only to put the assistant in front of your real customers.

See all plans

Frequently asked questions

Do I need to code?

No. Sign-up takes eight steps in your browser: type of business, opening hours, payments, catalog.

What if the assistant cannot answer?

It tells the customer, passes the conversation to you, and you answer yourself from the dashboard or by message.

Can the assistant be wrong?

It is an AI, so yes, sometimes. Prices always come from your catalog, and no payment is confirmed without you unless you turn the option on.

What about my data?

It is yours. Read the privacy policy. You can download everything and delete your account at any time, see Data deletion.